🎯 Objective
Send the same signature request to multiple recipients by choosing between a grouped request (everyone signs the same final document) or individual requests (each recipient receives and signs their own document), with the option to pace notifications using a signing order.
📝 Prerequisites
- An active Ugosign account.
- A document ready to send (template or contract).
- Recipients’ email addresses.
📍 Steps
- Send a new request
From the Signature page, click New request, then select a document to send. - Add recipients
Specify whether your company is a signer, then add recipients’ emails. You can set an order if needed. - Choose the sending mode
- Grouped request: all recipients sign the same document and a single final document is generated.
- Individual requests: each recipient receives their own document and a final document per recipient is generated.
- (Grouped request) Set pacing and order
Choose how to notify recipients:- Sequential (paced): enable the “Preserve order” option and arrange recipients in the desired order (drag-and-drop). As long as the 1st hasn’t signed, the 2nd isn’t notified, and so on.
- Mass send: all recipients are notified at the same time.
- Review and send
Re-read the summary (chosen mode, order, messages, attachments), then click Send.
✅ Expected result
- Grouped mode: a single final document signed by all recipients (notifications sent simultaneously or sequentially according to your setting).
- Individual mode: a separate final document for each recipient, sent and signed independently.
💡 Good to know
- The mode (grouped vs individual) and signing order can no longer be changed after sending.
- Combine sequential order with automatic reminders to speed up completion.
- Add a personalized message to explain the context (useful in grouped mode with an order).
🔗 Related resources
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Last modified on 24 September 2025 at 16:08